Returns & Exchanges

We want you to be completely satisfied with your artificial plants and flowers, which is why we offer a 30-day hassle-free return period for all items in their original condition. Whether the scale isn't quite right or you've changed your mind, our simple process ensures a smooth transition to your perfect botanical match.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack Your Greenery

  Carefully place the items back in their original protective packaging to ensure they arrive at our warehouse in pristine, resaleable condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; remember to keep your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your full refund back to your original payment method within 5-7 business days.